Security and data

Your data, explained plainly.

This page summarises the customer-data commitments already set out in our published legal documents. It does not make wider claims about the TILE or BRICKS applications.

Privacy and legal

Our published commitments

These points come from our Privacy Policy and Terms of Service. They do not make wider technical claims about the applications.

Who is responsible for your data

PLANIT Innovations UK Ltd is the data controller for your account data and the processor for the client data you put into the product, under UK GDPR.

ICO registration

We are registered with the Information Commissioner's Office under reference ZC111604.

Your rights over your data

You can ask for a copy of your data, correct it, delete it, restrict how it is used, move it elsewhere or withdraw consent. We respond within 30 days, and you can complain to the ICO at any point.

What happens when you cancel

Our Privacy Policy and Terms both state a 30-day window to export your data after cancellation, after which it is deleted.

Payments

Subscriptions use Stripe's hosted checkout. Payment-card information is entered on Stripe's page and is handled under Stripe's terms and privacy policy.

Telling you about a problem

If there were a breach affecting your data, our Privacy Policy commits us to telling you promptly.

Drafts are drafts

Anything Grout writes is a first draft for a qualified person to review and sign. Nothing is submitted to a council automatically.

PLANIT Innovations UK Ltd, company number 17071896, 3rd Floor, 86–90 Paul Street, London, England, EC2A 4NE. Questions about any of this go to hello@gettile.co.uk.

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